You need to establish a good relationship with your Accountant – it is important to get the right accountancy services and tax advice, from the right accounting firm, at the right price, for you.
You should get to meet the person/people with whom you are likely to be having contact if you go ahead. You need to be able to talk to your accountant either face to face or on the telephone, so someone you can get along with is vital.
You need to find someone with offices you can access quickly and easily, if necessary, and feel comfortable visiting.
You want to know that calls and emails will be answered as quickly as possible without having to use pre-numbered options and being left waiting for hours.
We respond to all communications, in person, as quickly as we can. We are as interested in building a lasting relationship with you as you are about getting helpful advice from us.
Any reputable firm should have support staff, good technical back-up and, the right IT systems and software (for prompt service and, for example, on-line filing of Tax Returns, VAT Returns and payroll documents) appropriate insurance, and so on.